Community Programs

IBN Community Programs

IBN provides a range of programs and services to the IBN Community. For information about our programs, eligibility criteria and how to apply please download the Community Programs Handbook or call the Community Programs team on 1800 014 401.

How to apply

Step 1

Choose the Community Program you need. You will find an explanation of each program under the ‘Community Programs’ heading on the front page of the website.

Step 2

Download and complete the application form

Make sure you fill in everything and include any paperwork we might need to approve your application.

Step 3

Send your completed application form to IBN.

Fax (08) 9140 0998


In person, visit our South Hedland, Tom Price or Karratha offices.

Step 4

IBN will contact you to let you know the outcome of your application. Waiting times are different for each program; these are listed under each Community Program. Check the waiting time before calling IBN.

Step 5

Not happy with the outcome? You can Appeal a decision.

Need more information?

Take a look at the Community Programs Handbook for more information about each program and eligibility criteria. Or contact us for more information.

Can’t find a program to help you?

The Community Programs Team is here to help. If you can’t find a program to help you contact us to discuss your individual situation, we will always help if we can.