Community Programs

IBN provides a range of programs and services to improve the lives of the IBN Community.

How to apply

Step 1

Choose the Community Program you need from the Handbook or the IBN website.

Step 2

Download and complete the application form.

Make sure you fill in everything and attach the supplier’s invoice or quote and other support documents.

The name and address on the application form must match your details on the IBN database. If you have moved or changed your name, please complete the Update Personal Details form.

If your application relates to a dependent child, make sure the child is registered with us, using the IBN Dependent Child Advice Form.

Step 3

Send your completed application form and attached documents to IBN.

Fax: (08) 9140 0996

Email: applications@ibngroup.com.au

In person, visit one of our offices in South Hedland, Tom Price or Karratha.

Step 4

IBN Members Services team will process your application.

Except where otherwise stated, most Community Programs applications will take up to 10 working days once all the documents are received.

IBN will contact you to let you know the outcome and will pay the supplier. We cannot provide reimbursements.

Step 5

Not happy with the outcome? You can Appeal a decision.

Dependent Children

If you are an IBN Community Member, or approved legal carer of a dependent child/children under the age of 18 and wish to access help from IBN for the child/children you will need to complete the Dependent Child Advice Form

Once your application has been received and all required documents provided it will be registered with IBN and assessed. We will let you know the outcome. If your application is approved your dependent child/children will be added to the IBN Community Members Database. You can then apply for IBN benefits to help in supporting the dependent child/children.

Please note: Biological children of IBN Community Members may apply to join IBN from the age of 16. Once their membership has been accepted they are no longer considered ‘dependent’ and can apply for benefits directly.

Need more information?

Take a look at the Community Programs Handbook for more information about each program and eligibility criteria. Or contact us for more information.

Can’t find a program to help you?

The Community Programs Team is here to help. If you can’t find a program to help you contact us to discuss your individual situation, we will always help if we can.

Our Goal: Building resilience and capacity for the present and strong foundations for the future.