Administration Officer – Karratha

  • Full time position residentially based in Karratha, Western Australia
  • $62, 600 p/a + Superannuation, 5 weeks annual leave + generous benefits

Thanarru! Welcome to IBN Corporation and thank you for wanting to be a part of our team. IBN Corporation is a Charitable Trust operated for the advancement and prosperity of the Yinhawangka, Banyjima and Nyiyaparli people. IBN’s head office is in South Hedland, Western Australia with offices also located in Tom Price and Karratha. IBN Corporation delivers a range of programs and services including health, education, housing, culture, enterprise development and employment for the personal, social and economic wellbeing of our Members.

The Opportunity:

As an Administrative Officer you are responsible for providing administrative support through a variety of tasks to ensure efficient office operations in the Community and Member Programs team. Your role will be the first point of call for all visitors to the organisation and is essential in ensuring quality customer service. Your role also provides support to senior management, staff, and supports the overall delivery of Community and Member Services functions.

The Role:

The Administration Officer works individually and cooperatively within the team on a variety of tasks to achieve work area outcomes. The position is accountable for the smooth operations of the day to day reception and administrative functions of the organisation while delivering a quality service to staff and visitors. Core responsibilities of this role include and not limited:

  • Provide an efficient and courteous response to all enquiries in accordance with established procedures to ensure the best quality systems and delivery of services.
  • Facilitate End to End support and processing of community program application;
  • Ensure effective and efficient administration of IBN records and follow record management procedures
  • Accurately record information, manually and electronic documents and databases;
  • Provide accurate information to internal and external clients, or refer queries as necessary;

The Qualifications, Skills and Experience:

  • Certificate III or higher in Business or Administration and experience working with the public preferred
  • Western Australian C Class Driver ‘s license
  • Contribute to the development and improvement of OH&S and risk management initiatives and practices in the workplace
  • Working with Aboriginal people and understanding of Aboriginal Australian culture.
  • High level computer skills and extensive experience using Microsoft Office and database products
  • Demonstrated client service focus and experience in a client service environment
  • Well-developed interpersonal, verbal and communication skills, including the ability to communicate with management and staff at all levels
  • Strong organisational and problem solving skills
  • Proven ability to work under pressure and meet deadlines
  • Demonstrated understanding of the maintenance of confidentiality and integrity in the workplace.

The Benefits * Conditions Apply

  • Housing Subsidy
  • $1200 Physical Exercise Allowance
  • Salary Packaging
  • Return Economy Airfare to Perth
  • Air-Conditioning Subsidy

 If you would like to apply for this role, please email your application to hr@ibngroup.com.au.

Fill in our job form here or for a confidential discussion please call IBN Employee Relations on (08) 9140 0963.

Applications close at 5.00pm, Tuesday  28 June 2022

IBN may commence appointment proceedings immediately, appoint by invitation or make no appointment at all. This opportunity is only open to candidates with the right to work in Australia.

IBN Traditional Owner Members, and Aboriginal and Torres Strait Islander people are encouraged to apply.

COVID Vaccination Proof required.

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