What’s New


Dear Members

IBN can now provide reimbursements to Members who provide proof of payment for goods and services they have made with their own funds. 

To be able to make a claim for reimbursement, the following is required:

  • Check eligibility criteria for the relevant IBN Community Program IBN Community Handbook
  • Complete an Application Form.
  • Ensure the criteria for the Program is met.
  • Provide supporting documentation if required (ie Medical Support Documents, vehicle registrations).
  • Provide a copy of your tax receipt that includes your name which shows proof of payment.
  • Send this information to applications@ibngroup.com.au or drop it in to reception at an IBN office.

Reimbursement will only apply to items covered under the current IBN Programs.

Items not able to be reimbursed include;

  • Groceries or Food Supplies
  • Fines and Infringements
  • Loan/Debt Repayments
  • Rental/Bond Payments
  • Business Costs (such as merchandise or advertising)
  • Criminal Law or Legal Costs from illegal activities
  • Alcohol/Gambling and Gaming

Reimbursements will be deposited directly to the Members bank account or to a Members IBN Purchase Card.  You will have the option to nominate which of these you choose.

If you currently have an IBN Purchase Card, you cannot make a payment on this and also provide receipts for reimbursement..

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